Practice Background

Advance Notice - May Bank Holidays

We will be closed on Bank Holiday Monday 6th May and Bank Holiday Monday 27th May. If you need urgent medical advice or direction when we are closed, please call 111 or go online to: https://111.nhs.uk/ . ALWAYS continue to use 999 for life-threatening emergencies.
 
For a full list of pharmacies open in the southwest over the Bank Holiday follow the link: https://www.england.nhs.uk/.../pharmacy-opening-hours/
 
 

New Patient Registration

We are using a new online service that makes it easy to register with this GP surgery.  Just fill in a quick online form to start the process via via: Register with Chelston Hall.

You do not need proof of address or immigration status, ID or an NHS number.

The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.

Paper forms are still available if you need one, they are available from reception at either of our surgery sites.

You are welcome to book in for a new patient screening and if you take regular medications we recommend that you obtain one month of medication from your current surgery before registering with us.

Patient Satisfaction Questionnaire

We would be very grateful if you could spare a moment to complete a survey about the surgery. The survey can be accessed via the following link: https://forms.office.com/e/wxQjCeuZk3

Your feedback is important to us and we appreciate your participation so that we can review our services as part of our improving access to primary care.

New Phone System

Please note that our phone system is being upgraded w/c 26th February. We are not expecting any significant downtime during this period, and any disruption will be kept to an absolute minimum. 
 
We will outline our plans to improve patient access and what to expect when you ring in as part of our Spring Patient Newsletter.

NHS Friends and Family

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We are an Armed Forces Veteran friendly accredited GP practice. 

 

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COVID GUIDELINES UPDATE

Due to changes in guidelines patients are no longer obligated to wear a face covering when attending the surgery. 

The exception to this would be those with a fever or temperature, who should wear a mask to protect the vulnerable.

If you have a high risk condition, our advice is still to wear a mask for your own protection.