Weight Loss Injections - IMPORTANT UPDATE

Important Update: Weight Loss Injections (Tirzepatide – Mounjaro®)

You may have seen in the news that a new medication called tirzepatide (Mounjaro®) has been approved by the NHS to help support weight loss in certain patients living with obesity.

While national guidance (from NICE) now recommends tirzepatide as part of a supported weight management programme, most GP practices – including ours – are currently unable to prescribe this medication for weight loss.

Who is eligible?

In the initial phase, NHS England is prioritising access for people with the greatest medical need. This means you must meet all of the following criteria:

  • A BMI of 40 or more, and
  • At least four diagnosed health conditions linked to obesity from the following list:
    • Type 2 diabetes
    • High blood pressure (hypertension)
    • Cardiovascular disease
    • Obstructive sleep apnoea
    • High cholesterol or other lipid conditions (dyslipidaemia)

Over time, eligibility may expand, but currently very few people qualify.

What’s happening now?

Most local NHS areas (called ICBs) are still developing services and pathways for how and where tirzepatide will be offered. This includes setting up the wraparound care required to support safe and effective weight loss (such as dietary advice and behavioural support).

What should I do?

  • Please don’t contact the GP practice for a prescription at this time – we are unable to prescribe tirzepatide for weight loss until the local NHS service is up and running.
  • We will update this page when more information becomes available and local access is confirmed.
  • In the meantime there are other options:
    • You may wish to explore the NHS Better Health program: https://www.nhs.uk/better-health/
    • Or the NHS Digital Weight Management Programme if you have a BMI over 30, along with diabetes, high blood pressure, or both.
      If you are from a Black, Asian or other ethnic minority background, the BMI limit is lower at 27.5, as health risks like type 2 diabetes can start at a lower weight:

https://www.england.nhs.uk/digital-weight-management/how-to-access-the-programme/

 

Thank you for your understanding.

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Advance Notice - August Bank Holiday

We will be closed on Bank Holiday Monday 25th August 2025.  Please ensure that you order and collect your repeat medicines in plenty of time so that you do not run out.
 
If you need urgent medical advice or direction when we are closed, please call 111 or go online to: https://111.nhs.uk/ . ALWAYS continue to use 999 for life-threatening emergencies.
 
For a full list of pharmacies open in the southwest over the Bank Holiday follow the link: https://www.england.nhs.uk/.../pharmacy-opening-hours/ 
 

New Patient Registration

We are using a new online service that makes it easy to register with this GP surgery.  Just fill in a quick online form to start the process via via: Register with Chelston Hall.

You do not need proof of address or immigration status, ID or an NHS number.

The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.

Paper forms are still available if you need one, they are available from reception at either of our surgery sites.

You are welcome to book in for a new patient screening and if you take regular medications we recommend that you obtain one month of medication from your current surgery before registering with us.

Respiratory syncytial virus (RSV)

RSV vaccination from September 2024

A vaccine to help protect against RSV will be available on the NHS from 1 September 2024.

You'll be able to get the vaccine if:

  • you're aged 75 to 79
  • you're 28 weeks pregnant or more – this will help protect your baby for the first few months after they're born

If you're aged 75 to 79, we will contact you about getting vaccinated.  Please wait for us to contact you.

From September, you can speak to your maternity service or GP surgery about getting your RSV vaccination if you're 28 weeks pregnant or more.

Please see the link for more information https://www.nhs.uk/conditions/respiratory-syncytial-virus-rsv/

 

New Telephone System - call back feature

We launched our new telephone system in March at Chelston Hall Surgery.  This phone system enables patients to choose a call back option. Instead of waiting on hold when calling the appointment line, you have the option to request to be called back.
 
The call-back feature is an automated system that allows the practice to set a parameter number of callers for the queue.  Once that limit has been reached, the next patient calling the appointment line will be offered the call-back option.
 

Patients will be offered to dial '0' for the call-back option, this will hold their position in the queue as if they were still on the phone.  The system will then ring the patient back when they have reached number one in the queue.  This means that rather than staying on hold, you can carry on your day or rest if you're feeling unwell.  

Please note that if you have a private / withheld number the system is unable to call patients back

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We are an Armed Forces Veteran friendly accredited GP practice. 

 

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Page last reviewed: 21 July 2025
Page created: 23 June 2020