New Patients

Register as New Patient

We are using a new online service that makes it easy to register with this GP surgery.  Just fill in a quick online form to start the process via via: Register with Chelston Hall.

You do not need proof of address or immigration status, ID or an NHS number.

The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.

Paper forms are still available if you need one, they are available from reception at either of our surgery sites.

You are welcome to book in for a new patient screening and if you take regular medications we recommend that you obtain one month of medication from your current surgery before registering with us.


If you are you on Holiday and need medical advice,

click on the picture to access

111 online.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.


If you are visiting the area and need your regular medication

If you are visiting the area and have forgotten to bring your medication with you, there is no need to register as a temporary patient. 

You can get your medications sent to a local Pharmacy from your own GP Surgery.  Your surgery knows you and your medication and therefore they are best placed to issue this for you.

Use the pharmacy finder HERE to find a pharmacy local to you here in Torquay

Phone your own surgery at home with the details of the Pharmacy. Your surgery should be able to issue a prescription and send it electronically to the pharmacy you have chosen in Torquay (or the local area).

Once this has been done you can simply collect your medication from your chosen pharmacy. 

Named Accountable GP

Please note that from 1st April 2015 all patients including children have been allocated a named, accountable GP. Patients can continue to choose to see any GP in the practice in line with current arrangements.

If you wish to know who your named GP is please contact the surgery to request this information.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health service, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:


Find a Pharmacy

Please click here to find a local pharmacy

Disabled Patient Facilities

Chelston Hall Surgery is located close to the local bus route and train station in Torquay. There is dedicated patient parking outside the practice, including designated disabled parking. There are three waiting rooms available for patients, which provide a comfortable waiting space. There are clinical rooms downstairs to provide easy access for patients in wheelchairs or with pushchairs or prams. There is a lift available to all floors.