Dr Helen Paley
MB BS MRCGP DRCOG
Dr Louise Solari
MB BS MRCGP
Dr Stefano Cannizzaro
MB ChB DCH MRCGP
Dr Philipp Buschtoens
State Med Exam, MRCP, DRCOG, DFFP
Dr Susie Patch
M.B.B.S, M.A, M.R.C.G.P Registered London 1995
Dr Shinoy Kurup
MUDr ( HONS), MRCGP (UK) , MRCP (UK), MRCEM (UK) , PG Cert in Health Service Improvement .
Dr Nicola Stapells
MB BS 2008 University of London, special interests include Paediatrics, adolescent health and Mental health
Dr Ruth Darlow
BSc Hons MBBCh MRCGP
Dr Ruth Shoare
BSc Hons MBBCh MRCGP
Advanced Nurse Practitioner
We have a team of Advanced Nurse Practitioners supporting our GPs.
They can assist with most medical conditions and can prescribe just as a GP would.
Our Paramedic works with the Surgery and will often carry out home visits on behalf of the GPs.
A Physician Associate is a new healthcare professional who, while not a doctor, works with the same attitudes, skills and knowledge to deliver holistic care and treatment within the general medical team under defined levels of supervision.
Our Physician Associate can see patients presenting with acute/same-day problems, as well as offering rebooked appointments. He is able to triage patients, develop management plans, carry out telephone consultations, make referrals, and review and act on laboratory results.
Our Clinical Pharmacists are here to resolve day-to-day medicine issues and consult with and treat patients directly. This includes providing help to manage long-term conditions, advising those taking multiple medicines and delivering clinical advice about treatments.
Having clinical pharmacists in GP practices means that GPs can focus their skills where they are most needed, for example on diagnosing and treating patients with more complex conditions. This helps GPs to manage the demands on their time. They are supported by our Pharmacy Technicians.
The Wellbeing Team for the Torquay primary care network consists of social prescribers, health and wellbeing coaches and an occupational therapist. The service supports people to feel empowered in their own mental and physical wellbeing journey and our dedicated triage coordinator will ensure you are matched to the most appropriate team member where support is based on what matters to you. We are here to give you a platform for positive change, we actively listen to you and if you are ready we can guide and support you to making small steps. For more information about what the team do and how they can help you, go to: www.chelstonhall.co.uk/wellbeing-team
Our Practice Nurses are all trained and experienced members of the team who work on the practice premises during surgery hours offering general help, assessment, advice, and nursing care. In addition they run specialised clinics including anticoagulation, asthma, diabetes, blood pressure, immunisations for babies and adults, wound care management and weight control.
Nurse Team Leader
Health Care Assistants
Health Care Assistants play an important role in general practice. They provide valuable assistance to GPs and Practice Nurses. HCAs carry out many procedures including ECGs, wound care management, administering injections (including flu and pneumonia vaccinations and B12 injections). They also carry out annual health checks and blood pressure monitoring.
We have Phlebotomists who collect blood samples from patients to help diagnose illness and to monitor ongoing conditions.
Medicine Management Team
Our Medicine Management Team handle all of your prescription queries and requests. They can be contacted on the prescription line by dialling 01803 605117 and choosing option 2 on the menu. This line is open from 10am to 12 noon and between 2pm and 3.30pm. You can also email them directly at firstname.lastname@example.org
The Health Navigators answer the telephone and deal with a range of enquiries. Kim is the team leader and is supported by the rest of our reception team. Health Navigators are trained to ask you clinical questions in order to navigate you to the appropriate service/clinician. They have been asked to do so by the GPs, so please help them to help you.
We have a team of secretaries and administrators who are responsible for a wide variety of tasks. This includes dealing with requests for medical reports, referrals, clinical letters, communications, emails, and our general enquiry line. You can speak to a member of this team via our general enquiries line, by calling 01803 605117 then choosing options 3 then 2 on the menu. The general enquiry line is open from 9am to 12 noon and 2pm to 5pm.
Carer Support Workers
The role of the CSW is primarily to listen; sometimes just having the chance to talk to someone can make a huge difference. They can refer you to Social Care for help, they can assist with benefits advice and put you in touch with the carers groups and support.
Our CSWs do home visits and see people at the surgery.