This page is to give advice to patients on how to manage their long-term conditions and deal with minor injury and illness that does not require treatment from a clinician. 

EpiPen Information

Severe allergic reactions, (anaphylaxis), can be life threatening, which is why patients have an emergency adrenaline pen, just in case. Use of this can be lifesaving. Thankfully, these are often rarely needed, but this makes it difficult to remember how to use them and if they are needed, often a friend or relative needs to administer the pen and may not know how to. Therefore, below are some useful links to helpful videos and information.

Usage of EpiPens

The first link below is for a video that shows you how to use an emergency adrenaline pen, (an EpiPen), and can be helpful to show friends and family so that they know how to use one also.

https://www.epipen.co.uk/en-gb/patients/your-epipen/how-to-use-your-epipen

Did you know you can get a free pen to train friends and family how to use one using the following link:-

https://www.epipen.co.uk/en-gb/patients/your-trainer-pen

Please always carry two emergency adrenaline pens with you just in case one was to fail.

Re-ordering of EpiPens

Did you know you can use the following link to set up to receive a text or email to remind you to get a new emergency adrenaline pen, when yours is about to expire. https://www.epipen.co.uk/en-gb/patients/expiry-alert-service

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.