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Advance Notice - May Bank Holidays

We will be closed on Bank Holiday Monday 27th May. Please ensure that you order and collect your repeat medicines in plenty of time so that you do not run out. 
If you need urgent medical advice or direction when we are closed, please call 111 or go online to: . ALWAYS continue to use 999 for life-threatening emergencies.
For a full list of pharmacies open in the southwest over the Bank Holiday follow the link:

BH May 24

Reviews and Medication

If you have a chronic disease you are required to have an annual review. In some cases you may be taking medication for a condition that requires regular blood tests or other examinations. The purpose of the review is to ensure your medication is correct for you and your condition is being well managed. 

Our policy for annual reviews involves sending several invitations inviting you to attend your review. If you do not attend your review, we cannot be sure the medication you are taking is still appropriate or safe.  If you persistently chose not to attend your reviews you may have your medication restricted to a two-week supply until the review is completed.  This is for your own safety.  

The surgery will normally contact you during your birthday month to book your review, if you have missed this, please call the surgery to book in.  


What do you need to do?

Ways to order your repeat prescriptions:

Please only order items that you need. This will help to reduce over-ordering, stockpiling and wastage and save the NHS money.

  • By using the order form below
  • Via the NHS APP
  • Email directly to: 
  • Use the smartphone app which you would download from the website of your chosen provider
  • Dedicated phone line - Tel: 01803 605117, choosing option 2 for prescriptions: Monday-Friday 10 am -12 noon
  • By letter

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions

More information is available from the NHS Choices website, which you can access by clicking HERE

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.90
  • 12-month prepayment certificate (PPC): £114.50
  • 3-month PPC: £32.05

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0300 330 1341.
  • Buy or Renew a PPC On-line HERE

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Private Prescriptions

Please click here to see our Private Prescription process

Traveling Abroad and Medications

Prescribing Policy for Patients Travelling Abroad

This policy outlines the procedure for patients travelling abroad for short and long periods of time.

NHS Policy

By law, the NHS ceases to have responsibility for the medical care of patients when they leave the UK. GPs are not required by their terms of service to provide prescriptions for the treatment of a condition that is not present and may arise while the patient is abroad.


Travelling out of the country for less than 3 months

For patients who inform us they will be out of the country for less than 3 months, we will provide sufficient medicines for an existing condition for the period while the patient is away where it is safe to do so.  Drugs that require frequent monitoring may not be prescribed where there are safety concerns.  1 month's supply only will be issued for drugs normally available over the counter, such as paracetamol.


Travelling out of the country for more than 3 months

Patients who inform us they will be leaving the country for more than 3 months will be prescribed sufficient medication to enable them to make alternative arrangements at their destination (up to 3 month's supply where safe to do so).


Prescriptions for medicines in case of illness while abroad.

GPs can only prescribe NHS prescriptions in this case for exacerbations of pre-existing illnesses, E.g., antibiotics for patients who have frequent infections secondary to an underlying lung condition.

Patients should be aware that some drugs commonly prescribed in the UK may be illegal in certain countries and you should check with that countries embassy before you travel.

 See NHS facts for travel abroad