Wellbeing Team


Did you know that you can now book appointments for non-medical related issues?

Many things can affect your health and wellbeing and GPs tell us that a lot of people visit them feeling isolated or lonely. Or they might be stressed out by work, money and housing problems. Sometimes it’s the stress of managing different long-term conditions.

That’s where The Wellbeing Team comes in. It starts with a conversation. It might be the conversation you’ve just had with your doctor or with another person in the practice team. They will refer you to The Wellbeing Team who will assess your referral and decide who would be best for you to talk to in the team.

Introducing the Wellbeing Team…

We are a small team of committed individuals who are keen to empower you to take back control of your own wellbeing. Our team consists of Social Prescribers, Health & Wellbeing Coaches and Occupational Therapists. We are not here to ‘fix’ you because that implies that you are broken; instead, we want to guide you by building your confidence, supporting your goals with coaching and providing a range of local/ national resources and signposting opportunities to suit your needs.

Our service is inclusive and non-judgmental, we give you time to be heard and if you are ready to make some positive life changes – we are here. Our goals are to support our local community in reducing health inequalities and introducing more accessible personalised and preventative care.

We are currently unable to accept self-referrals due to the nature of our work, however, you need only speak to any member of staff at your surgery for a referral and we will do the rest.

So, what can we help you with?

  • Finances and debt
  • Employment, volunteering and training
  • Isolation
  • Low level depression and anxiety
  • Some housing guidance
  • Motivation and new activities
  • Managing long-term conditions
  • Smoking cessation
  • Healthy lifestyle changes and weight management
  • Parental support
  • People and families from 11 years +

So, what can I expect?

  • A small waiting time but you will be contacted along the way by our waiting list coordinator
  • 4 - 6 appointments via telephone, video or in person
  • Coaching and goal setting
  • Opportunities for group engagement
  • A chance to explore what matters to you
  • Signposting and support with self-referrals
  • Localised knowledge and advice
  • Approachable, non-judgmental, and friendly service
  • Direct email contact for information sharing
  • Leaflets and helpful guides

Do you have any criteria?

Yes, though criteria can feel like a boundary it is often there for your own best interests.


  • Anyone in a current mental health crisis, please contact urgent response on 0808 196 8708
  • Support may be limited for anyone who is already under Walnut Lodge, Chadwell or other specialised secondary services
  • Anyone who is not willing to engage or make positive changes – we cannot help you unless you are ready to help yourself

We look forward to working with you!

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