Practice Background
Flu Clinics 2024
Flu Vaccine - BOOK NOW
We have a dedicated flu line open Monday to Friday
between 10am to 11am and 4pm to 5pm.
Call: 01803 926549
NOTE: For all other enquiries please call the main number 01803 605117 and select the correct option.
Due to the high demand expected we are not able to give the vaccine to those patients who are not eligible.
New for this year, if you are invited for your COVID-19 vaccine at the ERC there will be the option to have your flu vaccination at the same time. Both vaccinations done in one sitting! COVID appointment booing will open in October.
COVID Autumn Programme
Torbay’s autumn Covid-19 and Flu vaccination programme set to start
A new Covid-19 booster vaccination programme for those most at risk of serious illness from the virus will launch in Torbay this autumn.
Torbay General Practice (TGP) will be running booster clinics at the Riviera International Centre in Torquay, from the 8th of October 2024.
Patients who fulfil the criteria will be able to book their appointment from Monday, September 23rd, by clicking on this link: https://bit.ly/3ASVn69.
Please do not contact your GP practice to arrange your vaccine.
The great news this autumn is we can offer both Covid and flu vaccines together at the Riviera International Centre.
You may only be able to book your covid vaccine online, but when you come for that appointment if you are eligible, we will offer you your flu vaccine.
COVID-19 vaccine should be offered to:
- Adults aged 65 years and over.
- Residents in a care home for older adults.
- Persons aged 6 months to 64 years in a clinical risk group.
- Frontline health and social care workers and staff working in care homes for older adults.
Everyone who has parked in the ERC car park must put their car registration into our tablet before you exit, and this way parking is FREE. Our wonderful volunteers will help you with this.
Our friendly team look forward to welcoming you.
Respiratory syncytial virus (RSV)
RSV vaccination from September 2024
A vaccine to help protect against RSV will be available on the NHS from 1 September 2024.
You'll be able to get the vaccine if:
- you're aged 75 to 79
- you're 28 weeks pregnant or more – this will help protect your baby for the first few months after they're born
If you're aged 75 to 79, we will contact you about getting vaccinated. Please wait for us to contact you.
From September, you can speak to your maternity service or GP surgery about getting your RSV vaccination if you're 28 weeks pregnant or more.
Please see the link for more information https://www.nhs.uk/conditions/respiratory-syncytial-virus-rsv/
New Patient Registration
We are using a new online service that makes it easy to register with this GP surgery. Just fill in a quick online form to start the process via via: Register with Chelston Hall.
You do not need proof of address or immigration status, ID or an NHS number.
The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.
Paper forms are still available if you need one, they are available from reception at either of our surgery sites.
You are welcome to book in for a new patient screening and if you take regular medications we recommend that you obtain one month of medication from your current surgery before registering with us.
New Telephone System - call back feature
Patients will be offered to dial '0' for the call-back option, this will hold their position in the queue as if they were still on the phone. The system will then ring the patient back when they have reached number one in the queue. This means that rather than staying on hold, you can carry on your day or rest if you're feeling unwell.
Please note that if you have a private / withheld number the system is unable to call patients back