COVID Information


The ERC (English Riviera Centre) have walk-in clinics ongoing until the 23rd December.

These clinics are 9 am to 4 pm Monday to Friday. 

  • The vaccine given will be Pfizer.  You can attend for your 1st, 2nd, 3rd and booster doses. 
  • Please make sure you are eligible for the vaccine before attending
  • If you have a letter or text message advising of eligibility please take that with you.


Housebound? Mobility issues?

We are currently working on a plan for those housebound patients who are yet to receive the booster vaccine.  Due to the logistics of transporting the vaccine and the shortage of staff this may take some time.  Please be patient with us and we will contact you once we have a plan in place.

If you are able to, we recomend going to the ERC for your vaccine.  We can make plans in advance to help you attend, whereby you can be vaccinated in your car or we can provide a wheelchair if needed.  If you are currently recorded as housebound but have a way of getting to the ERC (friend/neighbour/family member etc) and need to be vaccinated in the car please contact us and we can arrange this.  Call 01803 605117 and choose option 3 for General Enquiries, the line is open 9 am to 12 noon and 2 pm to 5 pm.


All vaccination bookings for the English Riviera Centre  (ERC) will be made via the National Booking System (NBS). This means you can phone 119 or go to Book or manage your coronavirus (COVID-19) vaccination - NHS ( to book your 1st, 2nd, or booster covid-19 vaccination. 

We will no longer be able to make appointments for you. Please do not telephone us, as our reception team will only be able to signpost you back to 119.

Boosters will only be given once 182 days has elapsed from second dose. You can check your eligibility on the National Booking System here.

If you have received a letter or text message regarding a 3rd primary dose vaccination due to a health condition, or medication you take, then you can walk-in to the ERC during any clinic. You must bring a copy of the letter or text message with you, or you will be turned away.

This criteria is subject to change therefore please do check back on this page before attending the clinic as a walk-in

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COVID Vaccine Certificates

Please do not contact the surgery asking for a vaccine certificate, we do not have the capacity to provide these.  

Proof of your vaccination status will be available on the NHS app. In addition, you can use the app to order repeat medication and view test results.

The NHS APP can be downloaded from HERE for iPhone or HERE for android.   

Alternatively, you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you. 

To find out more about travelling abroad please see

COVID Update

A message to our patients from Chelston Hall Surgery

We are moving towards a new era in the COVID pandemic in which social distancing rules will be relaxed from 19th July 2021. However, as a GP surgery we must remain cautious. The number of people infected with COVID is increasing and is predicted to increase further over the summer. As healthcare providers, we must continue to provide a safe place for our vulnerable patients, as well as maintaining staffing levels to enable the practice to stay open. 
This means that on a practical level, we will continue to follow current guidance. We will continue to ask you not to attend the surgery if you have symptoms of COVID unless specifically requested. We will continue to offer a telephone consultation with a healthcare professional as a first point of call. We will continue to ask you to wear a face covering to the surgery. We will continue to take steps to avoid queues and congestion in the surgery, and have enhanced cleaning and sanitising measures in place. 
We recognise that this may be inconvenient and frustrating for all, but we are committed to providing safe care for our patients and believe this is the best way to do so.
Please respect these guidelines and those who are trying to implement them, for the benefit of all. 
Many Thanks

Online Advice For COVID-19

If you want general advice regarding Coronavirus please go to : 

If you need advice regarding your employment or a sick note for Coronavirus please visit:
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